International Orders and Return Policy

If you have any questions about international shipping, please contact us at sales@security-resources-inc.com before placing your order.

Export Restrictions: The United States Department of Commerce and the United States Department of State, Office of Munitions Control regulates the international shipping policies for many of our products. We kindly request that you read the information provided below regarding export regulations.

Should you have any questions or require additional information regarding export regulations, please contact our knowledgeable and experienced staff at sales@security-resources-inc.com or contact:

Export Regulations: Export of night vision equipment and optical sighting equipment is controlled by the U. S. Department of State, Office of Defense Trade Controls in accordance with International Traffic in Arms (ITAR), Title 22, Code of Federal Regulations Part 120-130 and/or the Export Administration Regulations (EAR) U. S. Department of Commerce.

Export of Generation 3 (three) night vision equipment from the United States without a valid export permit issued by the U. S. Department of State, Office of Defense Trade Controls is strictly prohibited.

Generation 4 (four) autogated/filmless technology is not available for export.

It is unlawful to export, or attempt to export, or otherwise transfer or sell any hardware or technical data or furnish any service to any foreign person, whether abroad or in the United States, for which a license or written approval of the U. S. Government is required, without first obtaining the required license or written approval from the Department of the U. S. Government having jurisdiction.

Sales or transfers to entities on the List of Debarred Parties, Denied Persons List, and Embargoed Countries are strictly prohibited.

These lists can be found at the above U. S. Government web sites or at the following links:

• Denied Persons List: http://www.bis.doc.gov/dpl/Default.shtm
• Unverified List: http://www.bis.doc.gov/Enforcement/UnverifiedList/unverified_parties.html
• Entity List: http://www.bis.doc.gov/Entities/Default.htm
• Specially Designated Nationals List: http://www.treas.gov/offices/enforcement/ofac/sdn/
• Debarred List: http://www.pmddtc.state.gov/debar059.htm
• Nonprofliferation Sanctions: http://www.state.gov/t/isn/c15231.htm
• Embargoed Countries (see part 746): http://www.access.gpo.gov/bis/ear/ear_data.html

Other Restrictions: It is the responsibility of the buyer to learn and adhere to all applicable laws and regulations. Security Resources Inc. will not be held responsible for unlawful usage.

Check with your local authorities: Some of our products may be restricted for import and possession in your country. It is your responsibility to ensure that the product you are ordering is legal to possess. Although we may not be restricted by United States law to export an item, it may still be unlawful for you to import and/or possess these items.

As the buyer, you become the importer of record and it is your responsibility to ensure that you are abiding by all local and international laws pertaining to importing and possessing anything that you order from Security Resources Inc.

Shipments Confiscated by Customs: If your shipment is confiscated by United States Customs, you may be entitled to a refund or reshipment. However, once the package leaves the United States, it then becomes your responsibility and not the responsibility of Security Resources Inc., to either reclaim or abandon the shipment. No refunds will be issued for packages confiscated by Customs outside the United States.

Shipping Guidelines: The U. S. Government has placed extra measures on monitoring parcels entering and leaving the United States. These extra measures may prolong delivery time for international orders by one to two weeks.

Customs - Tariffs, Taxes, Duties, Fees

SECURITY RESOURCES INC. IS NOT RESPONSIBLE FOR ANY DUTIES, TAXES, OR OTHER FEES THAT MAY BE IMPOSED BY CUSTOMS WHEN YOUR PACKAGE REACHES YOUR COUNTRY. We are unable to provide information about duties, taxes, or other fees that may originate in your country. By placing an order with Security Resources Inc. you agree to accept and pay any and all charges that may be in addition to regular shipping costs. Should you choose not to pay these fees, then you will have abandoned your package and are not entitled to any refund. Once the package leaves the United States, the package is your responsibility to either claim or abandon.

Shortage/Damage: Please unpack and inspect your order and report any shortage or damage immediately. We cannot be responsible for damaged shipments not reported within 10 (ten) business days of delivery. If a package arrives damaged, note the damage and contact us immediately by sending a concise, descriptive message to sales@security-resources-inc.com. If the delivery driver is still present, ask that the damage be noted. This will expedite shipping claims. Do not discard product or packaging. The carrier may wish to inspect the package before paying a claim. Security Resources Inc. is not responsible for any delay caused by the shipping company.